reviews

black friday shopping reviews

‘Top reviews’ on Amazon help influence shoppers — but posting more than 3 can backfireNovember 22, 2022

Bad restaurant review. Disappointed and dissatisfied customer giving terrible rating with tablet on an imaginary criticism site, application or website. Man giving one out of five stars at home.

Study warns business owners of dangers from responding to negative reviewsJuly 5, 2019

Online shopping with credit card

Psychological News

Study: People prefer buying products with high number of reviews, despite poor ratingsSeptember 22, 2017

Person using a laptop

Businesses that respond to online reviews see better ratings, fewer complaints, study findsSeptember 15, 2017