TripAdvisor

Bad restaurant review. Disappointed and dissatisfied customer giving terrible rating with tablet on an imaginary criticism site, application or website. Man giving one out of five stars at home.

Make or break: Just a few bad online reviews can spell disaster for restaurantsJuly 30, 2020

Bad restaurant review. Disappointed and dissatisfied customer giving terrible rating with tablet on an imaginary criticism site, application or website. Man giving one out of five stars at home.

Study warns business owners of dangers from responding to negative reviewsJuly 5, 2019

Person using a laptop

Businesses that respond to online reviews see better ratings, fewer complaints, study findsSeptember 15, 2017