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In light of the findings from Kühne Logistics University about the impact of excessive praise on employee arrogance, it’s crucial for managers to understand the complex dynamics within their teams. Organizational Network Analysis (ONA) offers a solution to this challenge. By employing ONA to ask questions such as “Who do you go to for help and advice?” and “Who energizes or motivates you?”, managers can uncover the true influencers and contributors in their teams. This approach goes beyond surface-level observations of who receives or actively seeks praise, providing a deeper understanding of team interactions and influences.
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